Is it possible to clean a suede bag?
Answer:  All bags are cleaned after consultation with the technologist.

Is it possible to hand over clean things only for an ironing?
Answer:  Sure.

Does the dry-cleaner bear responsibility for the damaged item?
Answer:  If product damage has occurred because of a dry-cleaner than the enterprise is obliged to indemnify a loss to the client. The size of a damage and degree of a fault of a dry-cleaner are defined by an independent expert appraisal.

Is it possible to remove a stain from a smoothed skin item?
Answer:  No. The item could be damaged removing a stain, it is possible to spoil a colored film covering of it. The product should be processed completely.

Is it possible to restore water-proof impregnation on a product from whip-line fabrics?
Answer:  Yes, it is possible. We have a special compounds for this.

Why to deposit fur items?
Answer:  To keep fur in an appropriate condition the certain temperature and humidity are necessary. Keeping fur in house conditions leads its inner side to lose elasticity & humidity. The hair grows dull. Perfect conditions for fur storage is cold, constant humidity, well aired premise, absence of light. In such conditions the moth won’t eat your product.

Is it possible to extend sleeves on a leather jacket?
Answer:  Sleeves on a leather jacket can be stretched for few centimeters. The skin is elastic enough and it easily yields to stretching. This can be done on special steaming equipment in our dry-cleaner.